Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

October 09, 2021

Build reader engagement with current resources -- RJI

 Reynolds Journalism Institute has a "how we do it" piece from fellow Kate Abbey-Lambetz detailing how Detour Detroit gets reader engagement.

"[W]e also have focused on engagement as an ongoing, mission-driven practice that touches all parts of our newsroom and drives our journalism." ...

"Cultivating a meaningful engagement practice (including, but beyond, social media) can feel like a tall order for a small outlet stretched for resources and time. But it can pay its own dividends, helping you better understand and meet readers’ needs; produce more impactful journalism; grow your audience, and increase reader loyalty and support. With a small team and no dedicated engagement staffer, no paid tools and an online-only presence, here’s how we do it."

https://rjionline.org/news/small-publishers-can-build-meaningful-engagement-practices-without-more-time-or-resources/

October 08, 2021

When a newspaper chain lets a community's small daily newspaper deteriorate

From The Rural Blog

All across America, small newspapers are shriveling, mainly because digital media have taken much of their advertising base. Quantifying that on a national scale would be very difficult; the U.S. has more than 6,000 newspapers, most of them small. But a story about one, The Hawk Eye of Burlington, Iowa, is emblematic of the problem, which is worst for small daily papers bearing a burden of debt incurred by hedge-fund buyers like GateHouse Media, which took over Gannett Co. and its name.

Elaine Godfrey, who grew up near the Mississippi River town of 24,000, writes for The Atlantic about The Hawk Eye under the new Gannett: "Its staff, now down to three overstretched news reporters, still produces a print edition six days a week. But the paper is dying. Its pages are smaller than they used to be, and there are fewer of them. Even so, wide margins and large fonts are used to fill space. The paper is laid out by a remote design team and printed 100 miles away in Peoria, Illinois; if a reader doesn’t get her paper in the morning, she is instructed to dial a number that will connect her to a call center in the Philippines. Obituaries used to be free; now, when your uncle dies, you have to pay to publish a write-up. These days, most of The Hawk Eye’s articles are ripped from other Gannett-owned Iowa publications, such as The Des Moines Register and the Ames Tribune, written for a readership three hours away. The opinion section, once an arena for local columnists and letter writers to spar over the merits and morals of riverboat gambling and railroad jobs moving to Topeka, is dominated by syndicated national columnists."

Using the recently created Burlington Breaking News Facebook page to solicit comments, Godfrey got dozens: "Readers noticed the paper’s sloppiness first—how there seemed to be twice as many typos as before, and how sometimes the articles would end mid-sentence instead of continuing after the jump. The newspaper’s remaining reporters are overworked; there are local stories they’d like to tell but don’t have the bandwidth to cover. The Hawk Eye’s current staff is facing the impossible task of keeping a historic newspaper alive while its owner is attempting to squeeze it dry."

Social-media sites that pop up when a newspaper withers "can be a useful resource, and a good source of community jokes and gossip. But speculation and rumor run rampant" on the Facebook page, Godfrey writes. "When a member hears something that sounds like gunshots nearby, she’ll post about it, and others will offer theories about the source. Once, I read a thread about an elementary-school principal suddenly skipping town. Some thought he might have behaved inappropriately with a student; one person said he’d been involved with a student’s mother; another swore they’d seen security-camera footage of the principal slashing tires in a parking lot at night. I checked The Hawk Eye and other outlets, but I couldn’t find verification of any of those stories."

The guessing is hard for Dale Alison, former Hawk Eye editor, to watch. "He often interjects in the comments to correct false information. Sometimes he posts news himself. . . .  People want to know what’s going on, Alison told me; they just don’t know how to find the answer, whom to call, where to look. That’s what reporters are for."

Godfrey touches on another national trend seen all over the country: "In the absence of local coverage, all news becomes national news: Instead of reading about local policy decisions, people read about the blacklisting of Dr. Seuss books. Instead of learning about their own local candidates, they consume angry takes about Marjorie Taylor Greene," the radical Republican congresswoman from Georgia.

And she senses an even more disturbing trend, relayed by Mayor Jon Billups, who was fired as The Hawk Eye's circulation director in 2017: "Since the purchase of the paper, he’s noticed a growing negative self-image among residents, he told me. Fewer people see Burlington as a nice place to live; they seem to like their neighbors less. 'We’re struggling with not having [this] iconic thing.' As mayor, he helped start a newsletter to keep residents updated on city projects. 'It’s a matter of time before our local paper does not exist.'"

Godfrey reflects, "When people lament the decline of small newspapers, they tend to emphasize the most important stories that will go uncovered: political corruption, school-board scandals, zoning-board hearings, police misconduct. They are right to worry about that. But often overlooked are the more quotidian stories, the ones that disappear first when a paper loses resources: stories about the annual Teddy Bear Picnic at Crapo Park, the town-hall meeting about the new swimming-pool design, and the tractor games during the Denmark Heritage Days. These stories are the connective tissue of a community; they introduce people to their neighbors, and they encourage readers to listen to and empathize with one another. When that tissue disintegrates, something vital rots away. We don’t often stop to ponder the way that a newspaper’s collapse makes people feel: less connected, more alone. As local news crumbles, so does our tether to one another."

September 29, 2011

Facebook shortcut for COMJIG

We now have enough likes on Facebook to get a shortcut to our page there: http://www.facebook.com/COMJIG

Enjoy

August 12, 2011

New COMJIG Facebook group

As another way of reaching members, we've created a Facebook group.

We've trying to give you as many ways to access us as possible

July 27, 2011

Paper reports a rumor, to protect the object; social media may cause more such cases

Report a rumor? Sometimes it's called for. The Times Tribune of Corbin, Ky., made that decision this week because a rumor made viral by social media was raising the possibility of retribution and discrimination against an innocent person and his business.

Michele Baker's story began tightly: "A Corbin business has suffered a downturn due to an apparently false rumor circulated on social media outlets that the owners refused to serve uniformed soldiers." It quoted the owner, an India native who said he is a U.S. citizen, as denying the rumor and noting that his daughter is in the local high school's Reserve Officer Training Corps; and it quoted the local police chief: “We have had a dozen calls this morning and we are trying to verify the allegations. We are trying to stop the rumors.” (Baker photo: The Pak-N-Sak store)

Having established the official concern, the newspaper weighed in on its own authority, reporting, "Attempts to contact the servicemen who were allegedly refused service have been unsuccessful. Allegations of business owners refusing to serve soldiers are rampant on the Internet." And it kept the story short: 325 words. There's just as long a story in how the 6,000-circulation daily decided to report a rumor that exploded on Facebook and Topix, the website with discussion threads for seemingly every community.

Managing Editor Becky Kilian said she first heard the rumor Saturday, and by the time the office opened Monday, "It was pickling up multiple threads on Topix and was spreading to Barbourville, in the next county." She said that the police chief mentioned it to her in a conversation about another matter and "We were both concerned that if the rumor continued unchecked that it might contirbute to an inappropriate action on someone's part," beyond the ethnic slurs and gullibility displayed online.

Baker went to work on the story, and "In every aspect in Michele's reporting, it looked like a myth," Kilian said. "It might as well have been a Bigfoot sighting." When a Google search found similar cases elsewhere, involving ethnic or racial discrimination, Kilian knew the paper needed to publish an unusual story. "With the discrimination against a minority and the inflammatory langauge that was being used," she said, "it needed to be addressed."

"This is the first time I think in my career as a journalist that I've ever been involved in a story that dealt with a rumor like that," said Kilian, a Corbin native who has been a journalist for 10 years and returned to her hometown as a reporter two years ago. She became managing editor of the Community Newspaper Holdings Inc. paper last year.

"I just wish there was some way to educate people" that just because they read something on the Internet that doesn't mean it's true," Kilian said. "I wish we could teach news discernment." Situations like this call for editorial discernment, too, and the prevalence of social media mean that journalists may have to make calls like this more frequently.

"So far today's story seems to have garnered a great deal of attention," Baker said in an email to The Rural Blog. "I received a call from a man who said he was among those who helped spread the rumor and the he now regrets it." To read Baker's story, click here. To read some of the discussion on Topix, click here.

March 02, 2010

Community Journalism and Social Media

The following is a slightly edited version of a post from my blog Living in a Media World:

One of the biggest stories in the media world right now is the growth of social media as a major source of breaking news.
We saw this in January with the rapid spread of the news about the Haitian earthquake spreading by Facebook and Twitter, not only among individuals, but also through news organizations.
Before that it was news from the election protests out of Iran and from the 2008 terror attacks from Mumbai. These are all stories where the news itself was flowing via social media, not just links to the legacy (MSM) media.
But this weekend the story of social media as a source of news became personal for me. A source of community journalism.
The news of the earthquake in Chile on Saturday hit my family with a shock. Benny, one of my eldest's best friends, is on a Rotary student exchange to Chile right now, and his host city is about 60 miles or so from the epicenter of the quake. To make matters worse, his mother was visiting him. All of Benny's friend's started posting "Tell us you are alive" messages to his Facebook page. All of his dad's friends (myself included) started posting "Tell us Benny and Roz are ok" messages to his Facebook page.
Benny's dad quickly got the word out that he had heard nothing, but was assuming that meant everyone was ok. He also told us to keep watching Facebook for updates. Later in the day, he announced that Benny and his mom were safe, traveling about 500 miles from where the quake had happened. It was an enormous relief to us all.
I've been writing for a couple of years about how important social media are as a source of breaking news. I've joked about how all the news I need I can get from Facebook. But this time I mean it - Social media are great sources of news when you want it to be about your own community, your own group of people you care about. And this is something all news media, including community media, really need to understand.